We’re excited to announce that the Grasshopper cellular app simply received a complete lot sleeker and simpler to make use of. Our workforce’s been exhausting at work on a handful of enhancements that we consider our customers won’t solely love, however discover enhances communication with their clients.
Your clients count on to speak with you over the channels they like, and right now’s clients are used to on the spot back-and-forth texting with household and mates. There’s no purpose companies can’t do the identical. In reality, 80% of small companies are utilizing textual content messaging for enterprise communications and one in 5 shoppers are simply as prone to want a textual content message from a enterprise to a telephone name.
We all know that many entrepreneurs steadily discover themselves out and in of the workplace. With the Grasshopper cellular app, you may make and obtain telephone calls and messages from your small business quantity, enabling you to be as responsive as attainable to your clients every time and wherever you’re.
New cellular app updates embrace:
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New appear and feel, that includes a brand-new consumer interface for a greater consumer expertise.
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MMS & Group messaging capabilities offering image and group messaging to reinforce the present SMS texting capabilities. (Obtainable on US native numbers solely, right now.)
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Free Outbound Calling, making certain all inbound and outbound communications come out of your Grasshopper telephone quantity, protecting your small business and private lives separate. Outbound name minutes will not eat minutes of your present plan.
Speaking with clients over their most popular channel, whether or not that’s voice or textual content, is crucial to good buyer engagement. With these new cellular updates, your clients will acknowledge the identical quantity for each voice and textual content communications and know that your messages are coming from a trusted supply.
MMS is a vital perform enabling us to service our clients. Our enterprise, house upkeep and enchancment, is inherently a visible one by which an image or video is price a thousand phrases. With the ability to ship these footage and movies by way of the (Grasshopper) telephone system we already use for enterprise can be terrific!” – Grasshopper buyer, Jonathon H., HomeSquare
We’re proud to ship an excellent higher Grasshopper cellular expertise that makes communication simpler for everybody. Be sure you subscribe to our weblog to remain within the loop on future product updates and options.
– The Grasshopper Group