A residence guarantee is a service contract that may assist cowl the price of repairing or changing residence techniques and home equipment comparable to plumbing, electrical traces and kitchen home equipment.
Amazon Dwelling Guarantee (AHW) — no relation to on-line retailer, Amazon — supplied residence guarantee plans and a big selection of non-obligatory add-ons. Nonetheless, the corporate’s repute is marred by poor buyer satisfaction rankings and a number of lawsuits alleging misleading enterprise practices and fraud.
Under we overview AHW, its standing and prospects’ commonest complaints.
Desk of Contents
AHW Dwelling Guarantee Overview
AHW Dwelling Guarantee Credentials
AHW Dwelling Guarantee Buyer Satisfaction
Discover different residence guarantee choices
AHW Dwelling Guarantee FAQs
How We Evaluated AHW Dwelling Guarantee
AHW Dwelling Guarantee Overview
AHW supplied a number of residence guarantee plans and protection for an unlimited variety of non-obligatory add-ons in over 40 states. Nonetheless, as of December 2023, AHW appears to now not be doing enterprise and its web site is down.
AHW can also be the topic of a number of lawsuits across the nation that embrace allegations of false promoting utilizing pretend optimistic opinions and deceptive prospects about how lengthy the enterprise had been in operation.
AHW Dwelling Guarantee Credentials
Regulatory or authorized actions
Amazon Dwelling Guarantee has been the topic of a number of authorized, regulatory and authorities actions, together with a stop and desist order to forestall it from conducting enterprise within the state of New Hampshire.
We discovered two instances in opposition to AHW filed in 2021, involving violations to the Shopper Fraud Act in New Jersey and Arizona. We additionally discovered references to a 2023 lawsuit filed by the Ohio Lawyer Basic claiming violation of the Shopper Gross sales Observe Act and misrepresentation for not fulfilling marketed advantages of service contracts.
As well as, in August 2023, the New Hampshire Insurance coverage Division ordered AHW to stop and desist from conducting enterprise within the state. Based on the order, the corporate did not adjust to New Hamphsire’s registration necessities and violated the state legal guidelines concerning client warranty contracts.
Though our crew of writers and editors attempt to embrace correct and present info on regulatory and authorized actions, this info will not be full or totally updated. We advocate you do your personal analysis for the newest info.
AHW Dwelling Guarantee Buyer Satisfaction
Third-party rankings
- Higher Enterprise Bureau (BBB): 1.05 out of 5 star score common based mostly on 576 buyer opinions.
Buyer complaints
AHW is at the moment not accredited by the Higher Enterprise Bureau (BBB). As of this writing, AHW has an F score from the BBB and a median star score of 1.05 out of 5 from practically 600 buyer opinions on the platform. The F score from BBB responds partly to the corporate’s failure to resolve prospects complaints and the underlying causes of a sample of complaints, along with being topic to totally different governmental actions.
The data supplied on this part is predicated on knowledge obtainable on the time of writing.
Discover different residence guarantee choices
Take a look at our opinions for different residence guarantee corporations:
AHW Dwelling Guarantee FAQs
Is AHW Dwelling Guarantee legit?
AHW used to supply residence guarantee protection for residence techniques and home equipment. Nonetheless, in line with the Higher Enterprise Bureau, the corporate is now not lively. As well as, it has poor buyer satisfaction rankings and is the topic of a number of lawsuits. These embrace lawsuits filed by Attorneys Basic of a number of states, most of which allege misrepresentation and misleading enterprise practices.
Is Amazon Dwelling Guarantee a part of Amazon.com?
No, AHW will not be affiliated in any method with Amazon. The corporate is a separate entity from the web retail big.
How we evaluated AHW Dwelling Guarantee
Our crew has reviewed residence guarantee corporations since 2020 and has spent 1000’s of hours researching the highest suppliers within the business.
To judge AHW and different residence guarantee corporations, we checked out numerous components together with:
- Companies supplied: We thought-about the kinds of guarantee protection supplied, plan choices, limitations in addition to any particular options comparable to non-obligatory add-ons and in contrast them to that of different residence guarantee suppliers.
- Value: We in contrast plan prices and protection between residence guarantee corporations to find out cost-effectiveness.
- Contract phrases: We took a detailed take a look at the contract phrases to grasp any restrictions or limitations that will apply.
- Availability: We most well-liked corporations with nationwide protection or which might be obtainable in at the least 30 states.
- Authorized actions: We carried out searches of latest media to search out courtroom paperwork or any stories of authorized or regulatory actions in opposition to the corporate.
- Customer support: We checked out the corporate’s standing with BBB and evaluated buyer opinions to get an thought of consumers expertise, frequent complaints and the corporate’s general standing within the business.
For our full methodology, take a look at our full information to the Finest Dwelling Guarantee Corporations.
Abstract of Cash’s Amazon Dwelling Guarantee Evaluation
AHW Dwelling Guarantee’s poor score from the Higher Enterprise Bureau, constantly low buyer opinions and authorized points are all pink flags. As a substitute, we advocate contemplating different respected residence guarantee corporations and doing intensive analysis earlier than making a choice.
