In case you’re in search of a sturdy instrument that transcribes your calls in real-time, integrates with the most well-liked assembly platforms, and may even attend conferences in your home, Otter.ai is for you. On this put up, we’ll share precisely the way to use Otter, plus we’ll provide you with some different choices for various use circumstances.
The Greatest Strategy to Transcribe Calls: Otter.ai
Otter has perfected the artwork of automated transcription, providing an especially easy-to-use instrument for companies of all sizes. Coupled with its free and inexpensive month-to-month plans, we don’t suppose you’ll have to look elsewhere to transcribe your calls.
First, let’s get proper to crucial issue when selecting a name transcription service: high quality of the transcription itself.
Otter’s transcriptions are top-notch, and it’s solely been getting higher because it regularly improves its providers. The corporate has been round since 2016, so it’s had time to get issues proper. In case you seek for critiques, you’ll discover persistently excessive scores throughout numerous evaluation websites.
The fantastic thing about Otter is that it really works with a number of totally different VoIP platforms, or you possibly can add your individual recorded calls in audio or video format.
Right here’s a fast take a look at its pricing plans:
- Primary: That is Otter’s free plan, and with it, you get 300 month-to-month transcription minutes and as much as half-hour per dialog. The instrument will be part of internet conferencing platforms like Zoom, MS Groups, and Google Meet to write down and share notes, and the AI assembly assistant will document and transcribe conferences in actual time. You additionally get entry to Otter AI Chat, permitting you to speak with Otter and get fast solutions to assembly questions.
- Professional: The professional plan begins at $9.17 per consumer monthly billed yearly. You get every little thing you get within the primary plan, plus you’re upgraded to 1,200 month-to-month transcription minutes and 90 minutes per dialog. You additionally get enhanced crew options, superior search capabilities, and you’ll import and transcribe 10 audio or video information monthly.
- Enterprise: The marketing strategy begins at $20 per consumer monthly when billed yearly. It comes with every little thing within the professional plan with a rise to six,000 month-to-month transcription minutes and as much as 4 hours per dialog. You’re additionally in a position to import and transcribe limitless audio or video information.
- Enterprise: The enterprise plan comes with every little thing within the Professional plan, plus single sign-on capabilities, area seize, superior safety controls, and OtterPilot for Gross sales. You’ll have to schedule a demo to get a quote from the crew.
We talked about OtterPilot for Gross sales within the enterprise plan above, so what precisely is that?
The instrument transcribes your calls, identifies what went nicely and what didn’t, and offers you invaluable insights for coaching your crew. You’ll be able to even monitor the dialog whereas a rep is talking to a buyer and provides them teaching in actual time.
It might probably additionally enable you maintain writing notes, producing follow-up emails, and including feedback to your CRM system.
This can be greater than you want, nevertheless it’s an enormous asset in case you’re within the gross sales business.
Lastly, earlier than we get into the way to use Otter, listed below are only a few of the instruments it integrates with:
- Zoom
- Microsoft Groups
- Google Meet
- Slack
- Notion
- Google Docs
- Salesforce
- HubSpot
- Dialpad
- RingCentral
Getting began with Otter
Otter works by becoming a member of conferences by your Google or Microsoft calendars. You’lll have to set these up by the onboarding screens. We signed up with our Google ID, so we needed to manually add the Microsoft integration beneath the Apps tab in settings to see our Outlook calendar.
As soon as your calendars are related, you possibly can select to combine widespread assembly software program resembling Zoom, Google Meet, and Microsoft Groups, and you will get the Otter Chrome extension. These are all useful instruments for real-time assembly transcription.
You may as well transcribe calls from uploaded audio or video information in case you’d favor.
Let’s take a look at how Otter works in both situation.
The best way to transcribe dwell calls
Right here’s how Otter works for dwell conferences:
- In your account Settings, select the Conferences tab.
- Set your preferences for Sharing and OtterPilot, Otter’s aptly named assembly assistant.
- If chosen, OtterPilot will auto-join conferences that it has entry to out of your Google or Microsoft calendar.
- You’ll want to choose Ship Stay Transcript and Abstract if you need real-time transcription.
- As soon as the assembly has completed, discover your accomplished transcripts beneath the House or My Conversations tabs.
Now, Otter can be part of conferences as your private assembly assistant. It might probably even attend conferences in your home, which generally is a lifesaver in case you’re double-booked or are out of the workplace however need to know what was mentioned in a sure assembly.
And for conferences you do attend, you possibly can work together with Otter AI Chat to look by dwell transcripts, summarize key takeaways, generate follow-up questions, and supply primary stats like how a lot time you really contributed whereas a gathering was occurring.
The best way to transcribe from a file
Say you recorded a name in your telephone. Now you can add the audio or video of that file for Otter to transcribe so long as it’s beneath 5MB and doesn’t go over your month-to-month plan limits. Sadly, you solely get three free uploads earlier than you must improve, nevertheless it’s sufficient to check out the service.
To transcribe from a file add, observe the steps under:
- From the Otter House web page, click on the Add button within the top-right nook of your display.
- Select the file that you just need to transcribe and drag it into the field or manually choose it.
- As soon as the file has been uploaded, Otter robotically begins transcribing it.
- You’ll obtain an e mail notification as soon as the transcription is full.
- Comply with the hyperlink to evaluation the transcript and make corrections
You may as well discover accomplished transcriptions beneath the House or My Conversations tabs. The All Conversations tab exhibits transcripts that others have shared with you in addition to your individual. Choose the transcript you need to work with and begin reviewing.
The best way to edit a transcript
As soon as Otter has completed transcribing, click on on the title of the dialog you need to evaluation. You’ll be introduced with the complete transcript. You’ll be able to click on on any half to listen to the synchronous audio, change audio system, make feedback, and extra.
On the right-hand panel of your display, you possibly can ask Otter AI Chat questions, see your transcript’s abstract, and make or reply to feedback.
To edit the textual content manually, click on the pencil icon within the top-right nook, then make your modifications. In case you change any textual content, remember to use the three dots menu within the top-right nook to resync audio and rematch audio system.
In brief, in case you want a transcription instrument that does all of it for you and may even attend conferences in your home, we suggest Otter.
But when Otter doesn’t fairly suit your wants, we’ve some options for you.
Different for Reasonably priced Limitless Transcriptions
Whereas Otter is our best choice for assembly transcriptions, even its increased tiered plans don’t provide limitless transcription. So in case you’re in search of a workhorse service with limitless transcriptions, we advise attempting out TurboScribe. This app makes use of OpenAI’s Whisper know-how, and it will get persistently excessive critiques throughout evaluation websites.
You’ll be able to add giant information, get transcriptions in additional than 130 languages, and “Restore Audio” to take away background noise for improved outcomes. TurboScribe affords a free plan in addition to an infinite plan for $10 monthly when billed yearly.
Different for Handbook Transcriptions
Rev has been round for over a decade and is well-known for guide transcriptions. That’s proper, this firm nonetheless employs individuals to transcribe and quality-check the work, however now you may also go for lower-cost AI transcripts. Moreover, Rev affords skilled closed captioning and translated subtitles, in addition to a telephone app and enterprise options.
Rev fees by the minute, or you possibly can go for an AI subscription plan that begins at $29.99 monthly.
Different for Small Companies
Like Rev, Glad Scribe affords human-made transcriptions and closed captioning, nevertheless it affords inexpensive month-to-month plans based mostly on the variety of minutes you want. It additionally has an AI-powered possibility. This makes it an all-in-one transcription platform that could be extra accessible to small companies, although Glad Scribe does provide an Enterprise plan. This instrument helps 60 or extra languages as nicely.
The platform affords 4 plans starting from a free plan to a Marketing strategy beginning at $29 monthly when billed yearly.
Different for Safe Transcriptions and Groups
Trint is a collaborative transcription app utilized by retailers just like the Wall Road Journal, Related Press, and BBC. Together with AI-powered transcripts, Trint has editorial workflow instruments, real-time crew chats, ISO-approved safe storage, and prompt translation. So whether or not you’re conducting podcasts or publishing extremely delicate tales, Trint may help you extract the very best bits from every transcription.
Different for Transcribing The whole lot
A lot of the apps we’ve listed can do audio and video transcriptions, however they’ll’t do as a lot as Castmagic. In case you want a program that robotically creates content material for you, this service can generate correct transcripts and switch them into social posts and blogs.
Conferences, podcasts, gross sales calls, YouTube—you possibly can even write customized prompts to repurpose the content material.
CastMagic is on the dearer facet, with plans starting from $23 monthly to $179 monthly.
