IDX Identification Theft Safety Evaluate

Based in 2003, IDX supplies cybersecurity companies to people and companies — together with many high-profile shoppers, corresponding to Nike, Uber and several other federal businesses. On this complete information, we take an in-depth have a look at IDX’s identification theft safety companies, with a particular deal with its shopper model choices.

Learn on to be taught extra in regards to the firm’s plan choices and options, its strengths and weaknesses and what previous clients should say in regards to the service.

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Greatest for identification monitoring

The IDX Identification plan is a wonderful selection in case you are primarily serious about holding tabs in your private data and defending your self towards identification thieves. The plan gives the perfect worth when contemplating identification monitoring, fraud alerts and restoration companies. Particularly, it boasts probably the most thorough private information monitoring companies for all layers of the net.

IDX Identification Theft Safety professionals and cons

Professionals defined

Superior web and darkish net monitoring

All IDX plans include the corporate’s trademark CyberScan™ surveillance engine, which screens the floor, social, deep and darkish net across the clock. IDX combines information scanning with the data of material consultants, who analyze content material in web relay chats, semi-restricted boards and different darkish net sources to search for and validate uncovered data.

When CyberScan finds one in all your items of monitored data uncovered in an information breach, members obtain an alert to their e mail account notifying them if their data has been doubtlessly uncovered to cybercriminals.

Moreover, CyberScan will be personalized to ship alerts for compromised monetary, medical and private information. It could actually monitor as much as ten e mail addresses, medical ids, passports, and telephone numbers. It could actually additionally monitor as much as 5 checking account numbers and bank cards and one driver’s license.

Limitless steering from restoration consultants

Along with misplaced pockets protection and $1 million in identification theft insurance coverage, IDX gives entry to a assist workforce of FCRA and HIPAA-certified, US-based consultants on all service plans. A restoration specialist can be assigned to the sufferer of identification theft till their identification is returned to its pre-theft standing.

Social Safety Quantity tracing

Most identification theft safety companies observe your social safety quantity on-line. IDX goes one step additional by creating an in depth report of all names and aliases related along with your SSN. It’ll then notify you if a brand new one is added so you possibly can assessment it.

Inexpensive identification monitoring

If you’re solely identification monitoring and restoration, IDX gives the perfect bang to your buck by far. The Identification plan comes with in depth and customizable alerts to your private, monetary and medical information at solely $9.95 per thirty days, or $8.96 per thirty days with annual billing. That is a lot inexpensive than what different firms provide for this degree of service.

Cons defined

Credit score options solely with the most costly plan

The IDX Identification plan comes with little or no credit score companies, particularly credit score monitoring and an annual credit score report from a single bureau. The Privateness plan doesn’t embrace any credit score companies. Different options, corresponding to a TransUnion credit score lock, immediate inquiry alerts and three bureau monitoring and experiences are restricted to the corporate’s costly Full plan.

No common money-back assure

IDX doesn’t function a conventional money-back assure — or free trial — for its companies. This implies customers can’t check out the service earlier than committing. Nonetheless, the corporate does promise to recuperate your identification in case of theft or your a refund.

No 24/7 buyer assist

IDX doesn’t provide buyer assist across the clock. You’ll be able to attain IDX by means of a web based type on its web site or name between Monday and Friday from 6 a.m. to six p.m. Pacific Time. Should you can’t attain an IDX consultant, you possibly can report identification theft at www.identitytheft.gov.

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IDX Identification Theft Safety plans

On this part, we’ll go over every of IDX’s three shopper plans. We additionally focus on what units them aside so you possibly can choose the proper plan to your wants.

IDX Identification

The IDX Identification plan gives complete identification safety and restoration companies, in addition to primary credit score monitoring companies, at an reasonably priced value. Though clients don’t get entry to digital safety software program and credit score inquiry alerts, they do obtain variety of monitoring options, together with darkish net monitoring, single-bureau credit score monitoring and SSN tracing.

Moreover, this plan comes with a complete set of restoration options, corresponding to misplaced pockets protection and U.S.-based identification restoration companies. Customers additionally get useful ideas, recommendation, how-tos and actionable alerts which will show you how to stop fraud.

IDX Identification screens the next:

• Personally identifiable data (e mail deal with, telephone quantity, drivers license, SSN)

• Credit score information (from a single bureau)

IDX Privateness

Regardless of its greater value level, the IDX Privateness plan doesn’t include the entire options within the IDX Identification plan. That is as a result of the plan is geared towards on-line and machine safety first, with companies like social media account monitoring and a cybersecurity software program suite.

SocialSentry, IDX’s social media monitoring service, scans each new and historic posts and actions on Fb, YouTube, Instagram, LinkedIn and X (previously Twitter) for compromised credentials. Barring TikTok, these are a few of the hottest platforms within the social media house.

SocialSentry will ship customers an alert if it detects:

1. New accounts impersonating yours
2. Personally identifiable data (PII) in a put up
3. Content material that’s doubtlessly damaging to your popularity
4. Suspicious exercise (e.g. sudden adjustments to your profile image or username)
5. Posted content material that comprises a identified malicious hyperlink

Cybersecurity-wise, IDX Privateness comes with a password supervisor, a VPN, a privacy-focused search engine and a monitoring blocker. It additionally comes with ForgetMe, an information removing service which scans over 100 information dealer web sites 24/7 and mechanically sends a takedown request if it identifies one which comprises your private data.

IDX Full

The IDX Full plan is significantly costlier than each the Identification and Privateness plans. In truth, it prices greater than each of them put collectively. The rationale for that is that the Full plan comes with further credit score options — these are often what drive up the price of identification theft safety packages essentially the most — that the opposite two plans lack.

With IDX Full, you get all of the options within the Identification and Privateness plans plus monitoring and annual experiences for all three credit score bureaus (TransUnion, Experian and Equifax). You additionally get credit score rating monitoring and credit score inquiry alerts. Furthermore, this plan permits you to simply lock your TransUnion credit score file within the occasion of a delicate information leak.

IDX Identification Theft Safety pricing

IDX gives three plan choices for people and households underneath its shopper plans tab. There’s a roughly 10% low cost if you happen to go for annual billing as an alternative of month-to-month billing over the course of a yr.

The household plan covers two adults and as much as 5 minors. Like with the person plans, clients can save round 10% by paying yearly as an alternative of paying month-to-month for a yr’s time.

IDX Identification Theft Safety monetary stability

Cybersecurity SaaS firm ZeroFox acquired IDX in 2021. No main credit score company has rated ZeroFox. We had to take a look at different publicly obtainable data to seek out extra data on IDX’s monetary stability.

In December of 2022, ZeroFox earned record-breaking income. The father or mother firm’s inventory value has remained pretty secure since October of that yr, which means that traders proceed to point out confidence within the cybersecurity agency’s future. Nonetheless, this solely signifies that Zero Fox was financially secure, and never essentially that the long run IDX is secure.

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IDX Identification Theft Safety accessibility

IDX sells all of its plans on-line. If you’ll want to converse with a customer support consultant, you are able to do so over the telephone or by means of a web based type. A customer support agent will e mail you again within the case of the latter.

Availability

Anybody can buy an identification theft safety plan by means of IDX’s web site. The corporate gives a wide range of plans for each customers and companies. The web site additionally includes a Data Middle for added data on identification theft and fraud.

Contact data

You will get in contact with IDX by means of one of many following methods.

• Telephone: Name IDX’s toll-free quantity at 1-800-939-4170 Monday by means of Friday from 6 a.m. to six p.m. Pacific Time

Consumer expertise

Customers can count on a typically constructive expertise because of the limitless recommendation from restoration consultants included in all plans. These business professionals will show you how to safeguard your private information. They need to additionally be capable of reply any questions in regards to the set-up course of to your plan.

IDX Identification Theft Safety buyer satisfaction

Buyer critiques for IDX identification theft safety seem like blended. On the Higher Enterprise Bureau (BBB), the place IDX nonetheless goes by its outdated title, My ID Care, the corporate has a 2.7/5 star common primarily based on 20 critiques and 10 complaints closed previously yr.

Whereas just a few customers complained about locked accounts and poor customer support, most critiques praised IDX for its educated and useful customer support brokers.

How we evaluated IDX Identification Theft Safety

We evaluated IDX alongside a number of key metrics together with the next:

• Buyer critiques
• Monetary stability
• Accessibility
• Vary of options
• Product high quality
• Pricing
• Reductions
• Status

Abstract of Cash’s IDX Identification Theft Safety assessment

IDX gives high quality id theft safety at an inexpensive value. With IDX, you possibly can choose from three tiers (Identification, Privateness or Full) and select both a person or household plan.

All IDX plans include the corporate’s trademark CyberScan monitoring software. In addition they function a $1 million identification theft insurance coverage coverage, limitless help from IDX’s workforce of in-house identification theft safety specialists and numerous instructional assets.

The IDX Identification plan is a wonderful selection for customers involved primarily with their private data being stolen and used fraudulently. Should you’re searching for extra complete credit score or cybersecurity companies, we advocate trying out our listing of the finest identification theft safety companies.