Fraudsters have been distributing deceptive messages targeting customers of the State Bank of India (SBI), falsely claiming that they can redeem reward points worth nearly ₹10,000 by downloading a specific app. The Indian government’s PIB Fact Check unit has issued an alert, categorizing these messages as scams designed to exploit unsuspecting individuals.
The fraudulent communication usually states that the recipient has accumulated reward points amounting to approximately ₹9,980 and must install a “REWARD App” via a linked APK file to claim the funds as a cash deposit into their bank account. Often signed off by “Team-SBI,” the messages press recipients to act quickly to redeem their rewards.
PIB Fact Check emphasizes that SBI will never send unsolicited links or APK files through SMS or WhatsApp. It cautions customers against downloading unknown files and highlights the risks associated with clicking on suspicious links, including potential exposure of financial and personal data. The advisory strongly encourages users to remain vigilant and refrain from engaging with such communications.
The scam operates by employing APK files, which are Android application packages. If installed, these files can access SMS messages, capture login credentials, record keystrokes, and even transfer money without the user’s consent. Cybercriminals utilize these tactics to gain unauthorized remote access to devices and compromise bank accounts.
The advisory urges customers who receive such messages to delete them immediately without clicking any links or downloading attachments. They are encouraged to report suspicious communications to their bank and ensure they only use official banking applications from verified app stores. As digital banking gains popularity, the frequency and sophistication of these scams are on the rise, underscoring the need for scrutiny of direct communications from supposedly trusted institutions.
Why this story matters:
- It highlights the ongoing risks associated with digital banking and phishing scams.
Key takeaway:
- Customers should remain vigilant and verify communications from banks before taking any action.
Opposing viewpoint:
- Some may argue that technological advances in banking can enhance security and that not all digital communications are harmful.
