Cracker Barrel has clarified its dining policy for employees traveling on business, responding to recent discussions that suggested employees are required to eat solely at Cracker Barrel locations. The company indicated that this guideline has been in place since June 2024 and emphasizes that while staff are encouraged to eat at Cracker Barrel when possible, it is not mandatory.
In a statement to FOX Business, Cracker Barrel stressed that employees can choose other dining options during work-related travel. The intent behind the policy is primarily to manage travel expenses, particularly concerning a new limitation on the reimbursement of alcoholic beverages. Employees are expected to dine at Cracker Barrel restaurants for the majority of their meals when feasible, but exceptions can be made with prior approval from senior management.
Recent reports highlighted changes aimed at tightening travel expense policies. The company now requires employees to pay out of pocket for alcohol, and any deviations from the dining policy must be authorized beforehand.
Cracker Barrel has faced challenges, including customer backlash over a logo redesign that the company later reverted. In its recent fiscal first-quarter earnings call, CEO Julie Masino acknowledged that the company’s recovery efforts are taking longer than anticipated, noting a 5.7% drop in sales compared to the previous year. Masino remarked on the difficulties faced by the company and its workforce while expressing optimism about improving customer experiences and regaining lost trust.
Why this story matters:
- The company is adjusting policies at a time of struggle, highlighting its efforts amid ongoing challenges.
Key takeaway:
- Employees are encouraged—but not required—to eat at Cracker Barrel while traveling, with the primary aim of controlling expenses.
Opposing viewpoint:
- Some may argue that imposing such dining preferences could limit employee choice and affect morale during business travel.
