Leaders of the Amalgamated Transit Union Local 689 are urging Metrobus drivers to refrain from informing passengers of the $2.25 fare, a directive established by Metrobus in May as part of efforts to reduce fare evasion. During a press conference, union representatives criticized this policy, labeling it a "despicable and callous decision," emphasizing that the safety of drivers outweighs the necessity of collecting fares.
The union cited a recent assault on a Metrobus driver in Silver Spring as evidence that quoting fares poses a danger to operators. In the incident, which took place on August 1, a driver was attacked after informing a passenger about the fare and addressing an open container of alcohol. Video shared by the union captured the altercation, where the masked assailant assaulted the driver after breaching the safety barrier.
In response to the incident, the Metro Transit Police Department has sought public assistance in identifying the attacker. Metro has acknowledged this incident, stating that initial reports indicate the confrontation stemmed from the fare discussion rather than the alcohol issue. The agency has announced plans to install fully enclosed barriers in buses by spring 2027 to enhance driver safety.
Union President Raymond Jackson noted that quoting fares was previously halted in 2016 due to similar safety concerns. Other officials echo that fare information is available through bus announcements and fare boxes, questioning the necessity of involving drivers in the fare process. Metro, while reiterating its commitment to safety, also referenced the banning of over 1,000 offenders from the transit system since June 2025, highlighting ongoing concerns about security.
Why this story matters: The safety of transit workers is a significant concern amid rising incidents of violence.
Key takeaway: The union advocates for driver safety over fare collection, citing recent assaults as evidence of potential dangers.
Opposing viewpoint: Metro asserts that discussing fares is an important aspect of transit operations and is exploring safety enhancements.
