Britt Riley, founder and CEO of Haven, has established a unique childcare company that integrates daycare, workspace, and fitness, aiming to foster well-being for both employees and families. Since its inception in 2019, Haven has attracted approximately $20 million in funding and has begun franchising, reflecting growing interest in its innovative model.
Riley mandates that all employees take two weeks of paid vacation each year—one week during the summer and another at year’s end. During these periods, the business closes, allowing employees to fully disconnect from work without feeling pressure to attend to professional obligations. This company-wide break has been lauded as a foundational aspect of Haven’s culture and operations.
Drawing inspiration from her early career experiences at Patagonia, Riley focused on cultivating a supportive work environment where employees feel valued. She expressed a desire to reform the childcare sector, which has often been characterized by a lack of appreciation for early childhood educators. By applying a model that emphasizes personal well-being, Riley aims to enhance employee morale, retention, and ultimately the quality of care provided to children.
While some skeptics initially questioned the feasibility of closing a childcare facility, families have reportedly understood and supported the initiative. The company effectively communicates closures well in advance, minimizing disruption for its clients.
Looking ahead, Haven plans to expand its network to over 100 clubs by 2030, anticipating significant growth in its workforce, predominantly comprising women. Riley remains committed to maintaining high employee satisfaction scores while scaling the business.
Why this story matters
- Shows innovative approaches to employee well-being in the childcare sector.
Key takeaway
- Prioritizing rest and personal time off can enhance employee satisfaction and retention.
Opposing viewpoint
- Critics argue that closing a childcare facility may pose challenges for families, particularly dual-income households.
